Shipping policy

All orders are shipped from Australian warehouses for fast, reliable delivery.

SHIPPING RATES
- FREE standard shipping on all orders over $49 AUD
- Standard shipping: $6.95 flat rate for orders under $49
- Express shipping: $15.00

DELIVERY TIMES
- Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide): 2-4 business days
- Regional areas: 4-6 business days
- Remote areas: 6-8 business days

Orders placed before 2pm AEST on business days are typically dispatched same day or next business day.

ORDER TRACKING
Once your order ships, you will receive an email with your tracking number and a link to track your parcel.

SHIPPING RESTRICTIONS
We currently ship within Australia only. International shipping is not available at this time.

For any shipping queries, please contact us at support@prettybasics.com.au